Michael Ferguson

It can be hard for clients to entrust paralegals and lawyers with their lives, but treating the client with respect and keeping them informed can help solidify the relationship and keep their trust. Show Proper Respect Treat every client like they are your only client. Focus on them and their case exclusively when you are on the phone or when meeting with them. Lawyers and paralegals should

Staying on top of a law firm’s court calendar involves many tedious tasks, punctuated by stress, while the stakes could not be higher. We have gathered some tips on how to make this assignment easier and more reliable that take the monotonous nature of this work into account. Unless they are managed carefully, using proven technologies and best practices, court calendars are extremely

Is it possible that ninety-seven percent of legal tech companies have no firm grasp of their go-to-market strategy or, at best, a scattered one, and that the vast majority lack an understanding of their products positioning and customers as reported by legal PR and marketing  Baretz+Brunelle  in their  Legal Tech Go-to-Market Report ? LexBlog’s editor-in-chief and widely recognized legal tech reporter, Bob Ambrogi doesn’t think so. From his  piece in Above the Law: My impression of this survey is that its conclusions are overbroad. I have no doubt that many legal tech companies lack a cogent go-to-market strategy. But I strongly doubt that it is anywhere near 97 percent. I likewise have no doubt that many companies are confused about their product and customers, but again, I doubt that it is as endemic as this survey suggests. The fact is that many legal tech companies are highly strategic and successful in their sales and marketing. Though Baretz is a wid...

Knowledge - a critical asset for legal professionals Legal knowledge is what can differentiate one firm from its competitors. The same is true for legal departments. Acquiring, updating, and accessing knowledge is a critical skill-set required for containing legal risk exposure and legal costs. Performing legal knowledge management for a firm is an important part of a paralegal's job.